Breach notice appeal
Appeal a breach notice
If you’ve received a breach notice and think we got it wrong, use the form below to tell us what happened.
Having trouble with the form? Open appeal form in a new tab.
How appeals work
What happens after you appeal
Every appeal is reviewed carefully and fairly, and decided on the grounds and information you give us.
Within 28 days
You submit your appeal
Tell us why you think the notice should not stand, and include anything that supports it. Appealing because you hold a mobility parking permit? Add a photo of it.
Handled by Canary
We review it
Our team looks at the grounds you give and the evidence you provide. We reply to messages within 2 days, and we make a decision on appeals within 1–2 weeks.
Outcome
If your appeal is upheld
The notice is waived and no further action is taken.
Outcome
If your appeal is declined
The notice stands and enforcement continues. We will explain the decision and the reasons for it. The decision is final.
Need to know
Questions about appeals
Can’t use the online form because of an accessibility issue? Call us on 09 666 0304 or email [email protected] and we will help you with your appeal.
How long do I have to appeal?
Submit your appeal within 28 days of receiving the breach notice.
What should I include?
Set out the grounds for your appeal: why you disagree with the notice. Include all the supporting documentation you have, because we assess the appeal on the information you provide.
I hold a mobility parking permit. What do I need to send?
If your appeal is on the grounds that you hold a valid mobility parking permit, issued by the CCS Disability Action Mobility Parking Permit Scheme or by Sommerville, you must include a photograph of the permit with your appeal.
How long does the review take?
We reply to messages within 2 days. We make a decision on appeals within 1–2 weeks.
What happens if my appeal is upheld?
The notice is waived, and no further action is taken on it.
What happens if my appeal is declined?
Enforcement of the notice continues. We will explain the decision clearly, including the reasons for it. You can then pay the notice online.
The decision at the end of the appeals process is final.
I can’t use the online form. How else can I appeal?
If an accessibility issue stops you using the form, call us on 09 666 0304 or email [email protected] and we will help you with your appeal.
Who can I talk to about my appeal?
Our team is happy to help with any question about the appeals process. Call 09 666 0304, email [email protected] or send us a message.