Legal

Privacy Policy

Last updated

Information we collect

We may collect personal information from you, depending on the medium of interaction, including information about your:

  • Name
  • Contact Information
  • Cookies, and their associated collections
  • Information about your browser, network, and device
  • Web pages you visited prior to coming to this website
  • Your IP address
  • Location
  • Interactions with us
  • Device hardware and software information
  • Date and time your device accesses or uses the Canary App
  • Interaction with Content (taps/clicks)
  • The amount of time spent viewing Content
  • Abuse Reports you submit
  • From submitted images of Abuse Reports:
    • We collect Licence Plates
    • Registered Owner name and address

Why we collect it

We collect your personal information in order to:

  • Facilitate and support our Service and Purpose.

Who we share it with

Besides our staff, we share this information with:

  • Third parties in order to facilitate and support our Service and Purpose.
  • Third parties in order to support marketing.

Providing some information is optional. If users choose not to enter particular information, we’ll be unable to provide access to the App.

Using this website

When you visit this website, some information is collected automatically so the site can work, stay secure and be improved.

Information collected automatically

Our web servers, and the network that delivers the site, record standard technical details of each visit: your IP address, browser and device type, the pages you request, the page that referred you, and the date and time. We use this to keep the site running, diagnose faults and protect it from misuse.

Cookies

Cookies are small files a website stores on your device. This site keeps them to a minimum. Cookies may be set by the services we use to deliver and secure the site, by the forms and payment pages, and, where we use analytics, to tell one visit from another.

You can block or delete cookies in your browser settings. The site will still work, although some features may not remember your choices.

Analytics

We may use analytics tools to understand how the website is used: which pages are visited, roughly where visitors are, what kind of device they use and how they arrived. This information is used in aggregate to improve the site, not to identify individual visitors.

Forms, payments and other services

The forms on this site for paying or appealing a breach notice, and for contacting us, are provided through a separate Canary system, and payments are handled within it. Information you enter is sent to that system to deal with your request. Card details are not stored on this website.

Videos on this site are hosted by YouTube and load from YouTube only when you press play. YouTube may then set its own cookies and collect information under its own privacy policy.

How we keep it safe

We keep your information safe by storing it in encrypted files and only allowing certain staff to access it when access is required for their role.

How long we keep it

We are required to keep particular information for seven years, at which point we securely destroy it by securely erasing all digital and hardcopy data, other information will be disposed of within two years of last access date.

Your rights

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at [email protected].

If you are not satisfied with our response, you can contact the Office of the Privacy Commissioner at privacy.org.nz.