How one site cut mobility parking misuse by more than 70%

At the first site Canary monitored, average misuse of the mobility parks fell from around 70% to around 20% in three months, a drop of more than 70%.

Where it started

Before monitoring began, the mobility parks were being used by a driver without a permit around 70% of the time on average, and 83% at the worst.

Most of that was brief. Of the vehicles recorded without a permit displayed, 63% stayed less than five minutes and 43% less than three: a trip to an ATM or a passenger pick-up rather than a shop.

What changed

Canary installed signage and cameras covering three mobility parks, and took on the monitoring, the notices and the appeals. Nobody on site had to watch the parks or speak to drivers.

• Average misuse fell from around 70% to around 20% within three months.
• Permit holders using the parks rose from an average of 31 a day to 95.
• That is 64 more visits a day, or more than 23,000 a year.

Good for customers, and for business

The people who came back are customers who had come to shop and previously could not get a park. Using average spend for each type of store on the site, the research estimated those extra visits at around $600,000 a year in potential revenue.

Could it work at your site?

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